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Safety First

We prioritize your safety throughout your Uride journey. From the moment you request a ride until you reach your destination, we're dedicated to providing a secure environment and round-the-clock support. To give our riders peace of mind, our drivers undergo thorough background checks, hold advanced licences, and are covered under our commercial insurance policy, guaranteeing a trustworthy experience. 


Incident Report

At Uride, we prioritize the safety and well-being of our riders and drivers. If you've encountered a situation or event that requires immediate attention or reporting, our Incident Report section is designed to ensure your voice is heard and your concerns are addressed. Our dedicated support team reviews each incident and will take the necessary actions to resolve the situation.

File A Report


Please Note

  • This form does not replace emergency hotlines or the need to contact law enforcement.

  • Submissions made through this form may not receive instant attention.

  • If you are experiencing an urgent, life-threatening situation, or perceive an immediate risk of physical harm, it is crucial to reach out to local authorities or emergency services straightaway.


Contact Support

If you have any questions, issues, or simply need help navigating our platform, don't hesitate to reach out. Contact us directly at Our dedicated support team is ready to assist you in ensuring your Uride experience is smooth. We value your feedback and look forward to hearing from you.

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